PRIVACY POLICY

Last Updated: 4.3.2025

1. Introduction

Welcome to the Go Baller mobile application and website (“Service” or “App”). This Privacy Policy explains how Levit8 s.r.o. (“we,” “us,” or “our company”) collects, uses, and discloses your personal data when you use our Service or otherwise interact with us.

Data Controller: Levit8 s.r.o.
Registered Address: Belehradska 858/23, Vinohrady, 12000 Prague 2, Czech Republic
Contact Email: info@goballer.app
Note: The App Store developer name may temporarily display “Ondrej Winter,” but the Service is operated and provided by Levit8 s.r.o.

By using the Service, you consent to the processing of your data under this Privacy Policy. If you do not agree with any part of it, please do not use our Service.

2. Age Restriction

Our Service is intended for users who are 15 years of age or older in the Czech Republic. If you are under 15, you may only use the Service with verifiable parental or guardian consent; otherwise, please do not use the Service. We do not knowingly collect personal data from children under 15 without such consent. If we discover that a minor has provided personal data without proper authorization, we will remove such data.

3. Data We Collect

Account & Profile Information

Name/nickname, email, password, and optionally a profile photo. Your preferences in the App (e.g., football position, club, category, goals).

Training Data

Records of exercises performed, number of repetitions, sets, and performance. Any health-related indicators you choose to provide (e.g., injury, muscle pain, subjective feeling) for workout personalization.
Note: We are not health professionals. Health information is purely voluntary and for informational purposes.

AI Coach Chat

Messages you send to our AI coaching feature (we use reputable AI providers). These conversations may be processed on servers outside the EU, under contractual safeguards.

Calendar & Food Information

Activities or recipes you add to your calendar, including any dietary preferences.

Device & Usage Data

Technical information (device model, OS version, unique identifiers). Log data (IP address, timestamps, browser type when using our website). General analytics to improve the Service.

Contact & Marketing

If you provide your email address on our website (e.g., “Notify me” form) or in the App, we may use it to send news about the Service. In certain cases, we may use these emails to create “lookalike” or custom audiences for ads on third-party platforms, respecting your rights (see Section 10).

4. Legal Basis for Processing

Performance of a Contract: We need certain data (e.g., training info) to provide core features like personalized workouts.
Consent: For health-related data or certain marketing activities. By voluntarily providing such data, you explicitly consent to its processing.
Legitimate Interests: For analytics, improving the Service, communicating updates, and protecting against fraud or misuse. We always ensure your rights and freedoms are not overridden by our legitimate interests.

5. How We Use Your Data

Provide & Personalize: Generate personalized workouts, track exercises, and manage user profiles.
Communicate: Send notifications about new features, updates, or respond to your inquiries.
Analytics & Improvement: Monitor usage trends, troubleshoot technical issues, and develop new features.
Marketing & Lookalike Audiences: We may use your email to create anonymized/hashed audience segments on advertising platforms to reach potential users with similar profiles.
Security & Fraud Prevention: Enforce our terms and prevent potential misuse.

6. Data Sharing & Third Parties

We do not sell your data. However, it may be shared with the following entities:

Service Providers

Our app may run on a third-party cloud platform that provides authentication, database storage, and other backend functions. This platform is subject to robust data protection agreements and adheres to strict security standards.

Analytics Services

We share aggregated analytics data (e.g., usage patterns) to improve the Service.

Marketing Partners

If you have provided consent, we may share certain data with marketing partners to send personalized offers or run targeted ad campaigns.

AI Technologies

If we use external AI services, some data from AI chat may be transferred to third parties to generate responses.

Legal & Security Purposes

We may disclose data if required by law or to protect our rights or the safety of others.

Business Transactions

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same data protection commitments.

7. International Transfers

Some of our service providers (e.g., hosting, AI) may be located outside the European Economic Area (e.g., in the US). In such cases, we implement appropriate measures (e.g., Standard Contractual Clauses) to ensure your personal data is protected according to GDPR standards.

8. Data Retention

We retain your personal data indefinitely while your account remains active.
You can cancel your account or request deletion of personal data at any time.
After account deletion, we may anonymize certain data for statistical purposes or to meet legal obligations.
If we no longer need your data, we will securely delete it.

9. Cookies & Similar Technologies

Website Cookies: We use essential and (where legally required) optional cookies for website functionality, analytics, and possible advertising. You will be informed via a cookie banner, allowing you to accept or reject certain cookies.
In-App Tracking: Our mobile app may use analytics tools. On iOS devices, you may see an App Tracking Transparency prompt. On Android, we may implement our own consent mechanism.

10. Your Rights

Under GDPR (and local laws), you may have the following rights:

To exercise these rights, please contact us at info@goballer.app. We will respond within the legally required timeframe (usually 1 month).

11. Health Data Protection

Some information you provide may relate to your health status (e.g., “injured,” “muscle pain”). Such data is considered sensitive under GDPR. By voluntarily submitting it in the App, you give explicit consent for its processing to personalize workouts. We do not share this data for advertising purposes beyond the core functionality of the Service.

12. Security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure, including:
• Encryption in transit (HTTPS)
• Role-based access (limiting access based on staff roles)
However, no system is 100% secure.

13. Children’s Privacy

The Service is not intended for users under 15 in the Czech Republic without parental or guardian consent.
If we discover that a user under 15 has provided personal data without proper consent, we will cancel the account and delete the data.

14. AI-Generated Content Disclaimer

Our App includes an AI chat feature that provides workout recommendations and other tips. Such recommendations:

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by updating the “Last Updated” date above or via a notice within the App. Continued use of the Service after we post changes indicates your acceptance of the revised policy.

16. Contact Us

If you have any questions or requests regarding your personal data, please contact us:
Email: info@goballer.app
Address: Belehradska 858/23, Vinohrady, 12000 Prague 2, Czech Republic
If you believe we have infringed your rights, you have the right to lodge a complaint with the Office for Personal Data Protection (ÚOOÚ) in the Czech Republic or another competent EU supervisory authority.